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What mode of payments do you accept?
We accept G-Cash, Wise, GoTyme, and Bank Transfers.
How can I contact customer support?
The best way to reach us is to open a ticket in your My Account page.
What is your refund policy?
Refunds will be calculated based on unused days remaining in your 30-day subscription period.
What is your Outage Compensation policy?
In the event of service outages due to circumstances beyond our control (including but not limited to ISP issues, power outages, natural disasters, or severe weather), affected customers will receive additional service days.
